Terms of Service

Last updated: 10 August 2026

1. Who we are

ZMF Media ("we", "us") provides AI-powered analysis and coaching tools for social media creators. By creating an account you agree to these terms.

2. Your account

You must be at least 16 years old to use ZMF Media, and you must provide accurate information when you sign up. You are responsible for keeping your password secure and for everything that happens under your account. Tell us promptly if you believe someone else has gained access to it.

3. Subscriptions, trials and billing

Access to ZMF Media requires a paid subscription. New accounts start with a seven-day trial charged at $1. Unless you cancel before the trial ends, your subscription automatically continues at your plan's standard monthly rate and renews monthly until cancelled.

Payments are processed by Stripe. We never receive or store your card details. Prices are in US dollars and exclude any taxes that may apply in your country.

You can cancel at any time from your account settings. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then.

4. AI credits

Each plan includes a monthly allowance of credits, which are consumed by AI actions such as audits and coach messages. Credits reset at the start of each billing period and do not carry over. If an AI action fails to produce a result, the credits for it are returned automatically.

5. AI-generated content

ZMF Media uses large language models to generate analysis, scores, and suggestions. This output is generated by software, may contain errors, and is not professional advice. Scores are an assessment produced by a model, not an objective measurement, and they do not guarantee any particular result.

You are responsible for reviewing anything you publish. You may use content generated for you commercially, but we cannot guarantee it is unique — similar suggestions may be generated for other users.

We make no promise that using ZMF Media will grow your audience, income, or engagement.

6. Acceptable use

You agree not to:

• Use the service for anything unlawful, or to produce harassing or deceptive content
• Attempt to access other users' data, or probe or disrupt our systems
• Resell, redistribute, or share access to your account
• Use automated means to extract data from the service at scale
• Submit data you do not have the right to provide

We may suspend or close accounts that breach these terms.

7. Third-party platforms

Where you connect a third-party account such as YouTube, you authorise us to access the data that platform makes available. We are not affiliated with YouTube, TikTok, Instagram, or X, and we are not responsible for their availability, their APIs, or changes to either.

8. Your content

You keep ownership of everything you upload or enter. You grant us a limited licence to process it in order to provide the service — which includes sending it to our AI provider to generate your analysis. We do not sell your content or use it to train AI models.

9. Availability

We aim to keep ZMF Media available but do not guarantee uninterrupted service. We may change or discontinue features. If we make a material change that reduces what your plan includes, we will tell you in advance.

10. Liability

To the fullest extent permitted by law, ZMF Media is provided "as is", and our total liability to you is limited to the amount you paid us in the twelve months before the claim. We are not liable for lost profits, lost audience, or indirect losses. Nothing here limits liability that cannot lawfully be limited.

11. Changes to these terms

We may update these terms. If a change is material, we will notify you by email or in the app before it takes effect. Continuing to use the service after that means you accept the updated terms.

12. Contact

Questions about these terms can be sent to the support address listed on our website.